In the early days of the Coronovirus crisis, the Telephone Helpline was set up by Claire Driver, Ian Grey and Tim Haldon  for the Alston Moor Emergency Response Group.

A group of volunteers took calls and answered queries covering9am to 6pm, 7 days a week.

Many calls were  from people self isolating who were  seeking reassurance about the grocery and prescription delivery services. There were also calls about other difficulties people were experiencing, and the call handlers were able to refer them on to the right people.

Alina Williams,   Sandra Mackenzie,  Ian Grey,  June Abbott,  Hazel Hanley, Tony Collins, Amanda Wheatley,  Moira Raine, Erica Morgan,  Brian and Kerry Cooper,  Claire and Kaj Hagerup, Claire Wood, Pippa  Baker, Jim McCarry. Tim Halden,